Shipping policy

Effective Date: May 25, 2026

At Zen Supplies, we aim to ensure a smooth and transparent delivery process. Please review the following details regarding our shipping procedures.

🕒 Order Processing Time

After placing your order, please allow 1–3 business days for order processing and tracking information.
During high-volume periods, weekends, holidays, or special promotions, processing times may be slightly extended.
Customers will receive tracking information once the order has been processed and shipped.

Once shipped, delivery typically takes 3–7 business days depending on location and carrier conditions.
Orders are shipped using trusted carriers directly to the shipping address provided at checkout.
Delivery estimates are not guaranteed and may vary due to weather, carrier delays, customs, holidays, or other unforeseen circumstances.

We currently ship within the United States. For international shipping, wholesale inquiries, or bulk orders, please contact us through Telegram.

Please make sure your shipping address is entered correctly before completing your purchase.
Zen Supplies is not responsible for packages sent to incorrect or incomplete addresses provided by the customer.
Once an order has been handed to the shipping carrier, we are not responsible for shipping delays, lost packages, theft, or damages caused during transit.
Customers are responsible for monitoring their tracking information and contacting the carrier if delivery issues occur.

Tracking details will be sent to the email provided during checkout once they become available.

If you do not receive tracking information within 3 business days, please check your spam or junk folder before contacting support.

Join our Telegram for faster support, order updates, and shipping help.